Clear PLC Alert MTR Reset 12/4/2020

MTR Reset

How to resolve MTR Reset

Machine Owners Name*
First Last
Machine Location*
City State / Province / Region
Take a picture up into the drop shoot .*
Max. file size: 256 MB.
Using your phone camera take a picture up into the drop shoot area. Place a clear bag over the camera to prevent damage from water.
Use a Water Hose to melt the Ice .*
Run a water hose with low water pressure inside the drop shoot to melt the ice from around the auger. Take your time and make sure all Ice is gone.
- All Ice has been removed
Take a picture up into the drop shoot area*
Max. file size: 256 MB.
Take a picture to verify the ice has been removed.
Reset Overload*
Look at the pictures attached and find the overloads in your machine. These are usually in the power box. Follow the directions to reset the overload.
Take a picture of the red LED that is below PLC Cabinet*
Accepted file types: jpg, jpeg, png, gif.
Look at the pictures below to locate the red LED
Adjust Auger Sensor*
Look at the pictures below and follow directions to adjust the Auger Sensor .

What causes a PLC Alert MTR Reset

When the auger moves Ice forward during a vend , Ice has to have a place to fall. If a bag or other object covers the Ice fall opening Ice will then compress to the front of the Drop shoot. Once compressed it will have to be removed or wait until it melts out.

Bags that fail to open or bunched up are a common culprit. Check the bagging area for obstruction.

Lift Handle magnets being always on on older HD machines will also cause this to occur.